
Requires twelve (12) years of experience with installation, troubleshooting and/or testing of electronic security systems with a high school diploma or GED.Perform all duties with minimal direct supervision.access control, intrusion detection and closed circuit television systems). Conduct research and development on new system manufacturers (i.e.Document support calls in the internal support systems (IMMS) ensuring all tickets are addressed and closed.Answer support calls to help field personnel and system administrators with any installation issues encountered on the job site.Coordinate with field personnel and/or engineering team to discuss any potential installation issues.Ensuring PITCO build outs adhere to statements of work (SOW).Read blue prints, schematics and statements of work (SOW).Using 60% or 90% designs to develop and build out PITCO.Delegating tasks and providing support to level I and II Electronics Technical Specialists.Conduct research and development of entire systems and analyze all interoperability and constructability scenarios.Provide advanced level database support.Interface with internal and external customers.Interface with engineering team to ensure design efficiency.Ensure availability of remote Pitco and remote access.Assisting with annual performance evaluations.Ensure test lab equipment is maintained.Read and interpret engineering drawings.Provide on site system support post deployment.Conduct in depth research and evaluate the research of Technical Specialists in order to evaluate existing and future systems.
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Analyze physical security system performance and recommend improvements.Manage physical security system support to meet service level agreements.
